Onboard

Meet Onboard - Software built to efficiently manage and scale your customer onboarding
  • Website
    https://onboard.io
  • Compliance
  • Product Security
  • Data Security
  • Privacy
  • Availability & Reliability
  • Organizational Security
  • Business Continuity
  • Infrastructure
  • Subprocessors
  • Compliance

    • CCPA

      Onboard is committed to the California Consumer Privacy Act (CCPA). For any CCPA requests, please reach out to support@onboard.io.

    • GDPR

      Onboard is in full support of the General Data Protection Regulation (GDPR). For any GDPR requests, please reach out to support@onboard.io.

  • Product Security

    • Role-Based Access Control (RBAC)
  • Data Security

    • Data Encrypted At-Rest

      Our databases are encrypted with AES-256, block-level storage encryption.

    • Data Encrypted In-Transit

      Onboard applications and services connect to databases securely by implementing encryption of data in transit using SSL connections.

  • Privacy

    • Privacy Policy
      Privacy Policy
  • Availability & Reliability

    • Quality Assurance Testing
    • Status Page
      Status Page
  • Organizational Security

    • Confidentiality Agreements
    • Employee Workstations Automatically Locked
    • Employee Workstations Encrypted
    • Limited Employee Access (Principle of Least Privilege)
  • Business Continuity

    • Data Backups

      Onboard's application databases are protected with continuous physical backups as well as daily logical backups. Rollback measures are in place in case of an incident to restore data.

  • Infrastructure

    • FISMA - Moderate - Data Center
    • ISO 27001 - Data Center
    • PCI-DSS - Level 1 - Data Center
    • SOC 2 Type II - Data Center
    • Sarbanes-Oxley (SOX) - Data Center
  • Subprocessors

    • Name
      Purpose
      Location
      Hosting
      USA
      Authentication and authorization
      USA
      Payment Processing
      USA
      DNS and DDoS mitigation
      USA
      Web analytics
      USA
      Hosting
      USA
      Marketing
      USA
      Email sending
      USA
      Payment Processing
      USA
      Form building and surveys
      Spain
      Website building and hosting
      USA
      Web app integration
      USA