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  • Compliance

    • EU-US Privacy Shield

      Pipedrive’s US entity Pipedrive Inc. complies with the EU-U.S. Privacy Shield Framework as set forth by the U.S. Department of Commerce regarding the collection, use, and retention of personal information transferred from the European Union to the United States. Pipedrive Inc. has certified to the Department of Commerce that it adheres to the Privacy Shield Principles. If there is any conflict between the terms in this privacy policy and the Privacy Shield Principles, the Privacy Shield Principles shall govern. To learn more about the Privacy Shield program, and to view Pipedrive's certification, please visit https://www.privacyshield.gov/

    • GDPR

      Pipedrive is fully committed to meeting GDPR requirements, safeguarding data subject rights and ensuring accountability at all levels.

    • 3 more topics

  • Product Security

    • Audit Logs

      The Security Dashboard feature will provide full-transparency of user access information and security-related activity that occurs in your company account.

    • IP-Based Access Control

      The advanced rules section of the Security Rules feature will allow you to limit user access by IP address and time range.

    • 4 more topics

  • Data Security

    • Data Encrypted At-Rest
    • Data Encrypted In-Transit

      The Pipedrive application employs only secure HTTPS connections, where all information is encrypted.

  • Privacy

    • Privacy Policy
    • Data Retention Policy

      Clear data retention rules are an essential part of minimizing the risk of sensitive data being
      compromised. By default, Pipedrive will keep your data as long as your account is open and for 6 months after it is closed. After that, the data will automatically cycle out of our daily backups within 3 months.

    • 3 more topics

  • Availability & Reliability

    • Service Monitoring
  • Organizational Security

    • Employee Security Training

      Data protection goes beyond the work of our security and privacy teams; every Pipedrive employee is trained to do their part to keep your data safe.

    • Physical Access Control
  • Business Continuity

    • Data Backups

      We back up your data daily going back three months. Backups are then encrypted and sent to a secure location for added security.

  • Threat Management

    • Responsible Disclosure
  • Subprocessors

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