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Zendesk

Award Winning Customer Service Software, trusted by 200,000+ customers. Make your customers happy via text, mobile, phone, email, live chat, social media.
  • Website
    https://www.zendesk.com

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  • Compliance

    • CCPA
    • CSA STAR
    • 12 more topics

  • Product Security

    • Audit Logs
    • IP-Based Access Control
    • 3 more topics

  • Data Security

    • Data Encrypted At-Rest
    • Data Encrypted In-Transit
  • Privacy

    • Privacy Policy
    • Third-Party Cookie Commitment
    • 3 more topics

  • Incident Management & Response

    • Data Breach Notification
  • Availability & Reliability

    • Data Redundancy
    • Denial of Service (DoS) Protection
    • 2 more topics

  • Organizational Security

    • Confidentiality Agreements
    • Employee Security Training
    • 2 more topics

  • Business Continuity

    • Business Continuity Plan
    • Disaster Recovery Plan
    • 1 more topic

  • Infrastructure

    • ISO 27001 - Data Center
    • PCI-DSS - Data Center
    • 2 more topics

  • Threat Management

    • Bug Bounty
    • Penetration Testing
    • 2 more topics

  • Subprocessors

    • Name
      Purpose
      Location
      Customer service and support
      Ireland
      Cloud media delivery
      Global
      Cloud service provider
      United States, Ireland, Germany, Japan
      Marketing and lead generation
      United States
      Data queuing
      Sweden
      Content delivery network
      United States
      Log aggregation and analytics
      United States
      Fraud and spam prevention
      United States
      Insights and analytics
      United States
      Interactive maps and location services
      United States
      Application performance and error reporting
      United States
      User analytics
      United States
      Real-time notifications and messaging
      United Kingdom
      Application performance and error reporting
      United States
      Transactional email notifications
      United States
      Talk and Text telecommunications infrastructure
      United States
      Cloud media delivery
      Global

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